I developed this training in Q2 2020 for an audience of roughly 40,000 airport employees. This is the first scene in the Storyline 360 lesson, including learning objectives and background.*


This WBT introduces a new team workflow at airports based on a checklist and standardized employee roles. It's a substantial change to their workflow, so this section provides context for the workflow changes to learners.


I wrote and designed this lesson in collaboration with SME's, utilizing iterative feedback via ADDIE.

*Note: the sample is a video simulation of an interactive WBT